OnProcess in the News
http://www.digitaljournal.com/pr/605505 http://www.prweb.com/releases/2012/2/prweb9238845.htm
View ArticleImplementing an Industrial-Strength Process for Managing Advanced-Exchange /...
by Dan Gettens, Chief Research Officer, OnProcess Technology Part I: The Challenge Reverse logistics (RL) / asset retrieval is frequently described as both “challenging” and “complex.” RL may be...
View ArticleImplementing an Industrial-Strength Process for Managing Advanced-Exchange /...
by Dan Gettens, Chief Research Officer, OnProcess Technology Part II – What’s achievable? Let’s consider what is realistic and achievable with an improved advanced exchange process. Based on our...
View ArticleClik here to view.
Discounted Registration for RL Amsterdam Show, June 19 – 21, 2012 – Please...
OnProcess Technology will be exhibiting and co-presenting at this year’s Reverse Logistics show in Amsterdam from June 19 – 21st. Please join us and, as a friend of OnProcess, you’ll be able to enjoy a...
View ArticleAre Set-Top Boxes Going Away?
Apparently opinions differ on the future of the set-top box — though this is not the first prediction of its demise. Even should they be replaced by system-based functionality, the likely scenario is...
View ArticleManaging Reverse Logistics in BRIC Nations
Unique Challenges and a Case Study By Jeff Larson & Debojit Das, OnProcess Technology, Inc. The value of an effective reverse supply chain can be tremendous to an organization. A well-managed...
View ArticleThe Hidden Economics of Service Order Management
When we work with clients on the various aspects of their service order management processes, you’d be surprised what we find — and what we’re able to improve. –sk
View ArticleClik here to view.
UPDATE: Initial Results from an MSO Truck Roll Reduction Program
As described in our post on January 23rd, OnProcess has rolled out some increasingly sophisticated capabilities to help MSOs manage and reduce their service issue-related truck rolls. One such program,...
View ArticleSofia Center of Excellence Extends OPT Reach in EMEA
The recent spin-up of our Center of Excellence in Sofia, Bulgaria (press release) has continued apace, with expansions in our client programs and assignment of new leadership roles. One of the latter...
View ArticleUsing Advanced Data Analytics to Drive Breakthrough Business Outcomes
We recently posted about our PTR (Propensity to Return) analysis model which provides significant benefits to companies with high levels of No Trouble Found and/or Remorse Returns in the retail...
View Article
